DJW Plumbing provided a great service; from the initial visit right through to commissioning. Darren was able to answer all of my questions about the technical/logistical aspects of the replacement boiler and cylinder installation. Everything was efficient and smooth, beginning with the quote, then on to the delivery of the system and the installation. Especially in a house with two small children, gas was available when required and hot water was never unavailable when needed either and this was over the 4 day job. Darren and his team were extremely professional, and I am very happy that I decided to go ahead with DJW Plumbing.
Darren and his team quoted on and installed a Honeywell Evohome 10 zone Central Heating App and wirelessly controlled System. During the process he was really informative and reassuring if we ever had any queries. He also kept us up to date with progress through all stages of the installation of the new boiler & radiators with a quick call every few days. He is extremely thorough and left our home very clean and tidy at the end of each day. I was really pleased with the service he provided and would thoroughly recommend to anyone who is considering a similar upgrade to their heating system. We will certainly be using Darren & the team in the future.
Just had the DJW team do a total plumbing makeover in our Edwardian home in Farnham, installing an unvented cylinder and an 11-zone Honeywell evohome heating system. The new system is absolutely superb and the service was excellent as always.
Mark Easton- Farnham
Just to say thanks very much for sorting out the Kitchen sink work today. Rory did a brilliant job.
I really appreciate it.
We were very pleased with the boiler installation by Darren, Rory and Chris. The job was carried out professionally and neatly and we are thoroughly pleased with the result. I must admit that there was a lot more work involved than I had thought that there would be, but DJW were able to complete on schedule to fit in with our arrangements and with the minimum time without a heating system.
Best Regards – Happy Christmas!
Darren and his team at DJW Plumbing & Heating Ltd. have done a fantastic job installing our new digital shower. He has gone to great length to ensure that we were fully satisfied with the work and we certainly are. He has given us great advice and the work has been done to the highest level of professionalism.The installation has been done very neatly and is flawless. Everything was cleaned and left tidy after each day of work which is highly appreciable. Darren also organised and managed the other trades involved in the installation (electrician and tiler) to make sure that everything was done to a high standard and with minimal downtime.
Darren was very courteous, professional and did a great job on a complex plumbing issue. He thought of a much better solution to my problem than the previous plumber, and provided a more competitive quote, quickly. All work was carried out to plan with no hiccups. Highly recommended. Happy to be contacted in person to discuss this testimonial.
With best wishes, and thanks again,
The DJW plumbing team changed my central heating boiler recently. The work was completed quickly and efficiently. Inevitably there were unexpected problems but they were explained and dealt with promptly. All the members of the team came across as knowledgeable and experienced and, unlike some, left the place as tidy as they found it.
I would, unhesitatingly, recommend them to anyone with a central heating or plumbing problem.
Darren & team did a fantastic job under difficult circumstances. He managed t work round my 98 year old mother, replacing the boiler and updating a 30 year old system, without disturbing her. He worked into the night to finsih on time and left the place very clean.He was very good about checking with me before doing any additonal work he found necessary as he took the system apart.
Elinor Goodman 01672 870562
"It’s rare that you come across a standout plumber like Darren and his team.
Excellent is a phrase that comes to mind when i think of DJW plumbing. I have had the pleasure of using Darren for many different plumbing tasks for company needs. I am always impressed with his work ethic. Any area worked in is always left clean and tidy. He works with the minimum of disruption and in a timely manner, this means a lot when you have staff needs to cater for.
I would would not hesitate in recommending DJW plumbing"
I was very pleased with the work carried out by the DJW Plumbing team. Darren's initial survey was quickly followed by a detailed and comprehensive quotation. This was a boiler replacement in a difficult situation at which most others would have baulked but the job was accepted and carried out efficiently and professionally with minumum upset. The system is now working well and we are very satisfied.
A Kewell (Godalming)
We are very very pleased with the service you provided, and do not hesitate to recommend you to our friends; from your first visit to sort out a small problem, to your coming to give advice and then estimates, for installing a new boiler.
We were very impressed by your work, your staff, your advice to us during the work, the value for money; we did appreciate very much that you arrived when you said you would, and that the work was completed on time! we are very happy with our new system, which runs very well indeed; we would certainly use your company again if needed.
The Hollidays, Guildford.
I recently decided to replace my old tired central heating system in my Victorian house. I did not hesitate to contact Darren at DJW as he had helped me out of difficulties in the past. He visited me and took great care to explain all stages of the work that would be carried out and the advantages of the new system. Since having a new bathroom installed a couple of years ago, by another company, I have had low water pressure from the taps throughout the house. Darren quickly diagnosed the problem and came up with an ideal solution - the fitting of a whole house pump. I received a clear, comprehensive and very reasonable quote for all the work within a few days. I was very impressed by the professionalism and understanding of Darren, Chris and Rory when they arrived to start the work. They were respectful and courteous at all times and took great care to cover all the carpets and protect the decorations. They obviously take pride and care in all they do and the quality of their work is excellent. At the end of each day all rubbish was removed and the rooms hoovered and cleaned. They even removed their shoes whenever they entered the house. The work included:
- Draining the existing radiators and power flushing the whole system
- Fitting a new Potterton/Baxi Condensing boiler
- Replacing extensive pipework and fitting condensing flu kit
- Fit new whole house pump to boost hot and cold water pressure
- Fit new radiator thermostat valves
- Fit new wireless central heating thermostat to system
Darren also spent a morning carrying out all the essential safety checks. I have no hesitation in recommending DJW. The whole installation ran smoothly and Darren took time to explain all stages of the work and how to best operate the system. I am very pleased with the efficiency of the whole system and Darren has agreed to service it each year.
During the middle of the winter weather issues 2 different contractors were unable to fix recurring c/h problems. Darren responded very quickly, gave a full diagnosis, detailed costings for various alternatives. As we were planing to be overseas for 3 weeks, Darren organised to undertake exploratory work the day before we were to leave so that we could jointly take any decisions needed. We then basically gave him our keys and left him to fix things.
We commissioned DJW to modernise our hot water system in November 2013. We received a fantastic, affordable service provided by a team of knowledgeable and friendly professionals, notably:
- A written quotation that accurately profiled the scope, timing and cost of works to be undertaken
- Technicians who really understood what they were doing and who were able to provide sensible options along the way
- Transparent explanations of what needed to be done and why
- A team that took a lot of care while they were inside the property – cleaning, making good etc.
- Attention to the technical detail that was sadly lacking in our previous supplier
On this basis, we would have no hesitation whatsoever in recommending DJW to other prospective customers.
Peter and Cecile Horncastle, GU3
Nice job on the house. Thank you very much for everything. I now feel confident that a thorough job has been done by you and your team.
Maxine M Taylor
" Delighted with the new Potterton boiler and the detailed and helpful advice Darren gave about upgrading our nearly-30-year-old central heating system.
Darren diligently sorted out a mysteriously blocked pipe following installation - many thanks.
All best wishes,
We haven't contacted you before now because we went off to the Lake district for a week away a week after you put the boiler in , but we just wanted to say a BIG THANK YOU to you and your team as our lovely new boiler (and radiators) are working beautifully and the house is lovely and warm. I did bleed the radiators as you instructed a week after completion- though there wasn't much air in them.
We feel very lucky that you were able to fit us in that week , many thanks for a great job done.
Liz & David
I was very pleased with the prompt and efficient way Darren and co. dealt with my small plumbing repairs. I now have peace of mind that I have found someone reliable to turn to in case of any future problems.
Unfortunately we had a problem with our heating system at Christmas and had to find a plumber out of hours and quickly. Anticipating a long and costly repair we were very impressed when Darren not only responded immediately repaired the problem swiftly and more importantly very reasonably, working hard to find the best and most economical solution rather than the fastest one.
We were so impressed that we decided to use DJW pluming again to provide and install our new boiler and heating system. We were very impressed with the overall packaged provided tackling problems that arose swiftly and effeciently. The workmanship was first class, very knowledgebale and we are delighted with the new system. I would have no hesitation in recomending them to anyone, and its nice to see that good old fashioned attributes like personal service, good value for money and professionalsim are alive and well in Godalming!
We used DJW Plumbing in 2011 for a total heating replacement.We were recommended to use them by friends and were really impressed with the standard of work, the lack of disruption within the house and the respect given to our home while they were with us for 4 days.Darren took allot of care and time planing how the new system was going to be put in, all things went to plan and we actually saved a little bit of money from the original quote, this helped pay for the bacon and egg sandwiches my wife kept making them......Nearly a year on and the system hasn't missed a beat, reason for this review, we need to book in the annual service and I was looking for their number.If you are reading this and need a reliable heating engineer DJW Plumbers come very highly recommended, RegardsA. WakefordNormandyGU3
"Darren and his team went beyond the call of duty when installing our new boiler and water tank. They were prompt, honest and reliable in their work, despite the complicated and troublesome system that they had to work with! We we now have a heating and hot water system that works beautifully and efficiently.
Darren called and provided a detailed estimate for replacing my old boiler with an A rated energy efficient Potterton boiler which was extremely competitive. The team arrived when Darren said they would and they worked solidly for the four days they were here hardly stopping, even for food. They worked in a somewhat confined space to provide me with an excellent 'state of the art' central heating system, which is working brilliantly and I am extremely pleased with the work carried out. They kept any mess to a minimum and cleared everything away at the end of each day. They also sorted out another couple of problems which were encountered during the refit and they did this sooner then they thought they could, which was very much appreciated. It was a pleasure to have Darren, James and Chris undertaking the work in a polite, professional and efficient manner and I cannot recommend Darren and his team highly enough. I have no reservation about using DJW again; in fact I have asked Darren to service the system in the years to come.
Thanks so much Darren for coming out on a Sat to fix my boiler.......such great service!!
Janet Pepper- Ross
DJW Plumbing and Heating is a Company you can trust whether it's a small job or a big one. I have had many bad encounters with some less than reputable Plumbers and Heating Engineers in my time - then a friend recommended me to DJW. What you see is what you get - QUALITY work from fully qualified and certified skilled tradesmen at a good competitive rate. YOU wont go wrong with DJW.
An extremely happy customer
New Central Heating System and Kitchen/Utility Room Plumbing in a Victorian House - Central Guildford - May 2012
DJW have to be the most competent, customer-focused and consultative plumbing business around. And when this is combined with extremely high value for money, and real commitment to doing a great job then I have to heartily recommend them.
From having to field my endless question and revise quotes a number of times based on my shifting budgets through to managing our expectations (so important with three small kids running around) and minimising any disruptions as much as possible - they were absolutely brilliant.
Professional and courteous - they handled the inevitable unforseen challenges with calm assurance and with suitable solutions - and at all times I was consulted and updated.
It was also the simple things like ensuring that despite a full central heating installation, they were able to reconnect gas for cooking whenever possible. And they were completely safety and security conscious - again so important with small children in the home.
Despite various changes due to the nature of dealing with older Victorian properties, the additional elements that needed to be paid for were very reasonable (and again, were explained in advance of the work starting). AND, they actually deducted items from the original quote when the opportunity arose. I just got the feeling that I was dealing with an extremely ethical business.
I'd happily give personal assurances to their quality and know of a number of other satisfied customers in the area. Happy to provide a recommendation to anyone who wants to mail me.
Many thanks for the professional way that you and your team carried out the work at my home recently. From the time that I first contacted you, you were prompt with your responses, punctual and efficient. I appreciated the 'walk round' that always you did prior to starting work, always ensuring that we were both clear about what had been agreed. You were also extremely helpful when I added other small jobs (on more than one occasion!), nothing was too much trouble. Finally, your charges were very competitive and you always kept me informed of anything that may incur further costs
The plumbing system in my Victorian home presented you with several challenges. Not only did you spend a significant amount of time trying to resolve these but you also dealt with these without hesitation, always keeping me informed and explaining everything
I have no hesitation in recommending you and your services
Many thanks- Sharon Godalming
We have used DJW Plumbing for several jobs. We found the company in the Which recommended traders list. Darren always answers promptly by phone or email is polite and happy to quote for work in advance. We have had a heating pump and shower pump replaced, new stop cock and a heating power flush carried out all at reasonable prices. The heating power flush has improved the performance of our central heating system, enabling us to have warmer rooms in the house on a lower thermostat setting. I would not hesitate in recommending DJW for any heating or plumbing related work.
Thank you for the fabulous job you did replacing my tank. We now have a far more efficient system in place and have noticed the difference in the bills !! Darren and his team were very clean and tidy and even repaired the previously damaged floor boards for me. Absolutely no hesitation in recommending DJW plumbing.
I would definitely recommend DJW Plumbing. Darren provided a competitive quote for a new boiler and general central heating system upgrade and once finished the final figure came in within £30 of the original quote despite minor unforeseen issues.
Darren was friendly, professional and thorough at all times and I have complete confidence in the work he has done.
Have used DJW numerous times in past and didn’t hesitate in using them to install two new Potterton boilers. Work was done to perfection. I would consider my system to be fairly complicated but Darren demonstrated the highest level of expertise and left me with a much better understanding of how my whole system operates. Would highly recommend them
DJW Plumbing fitted a new Potterton combination Boiler for me at very short notice. Throughout the consultation and installation process Darren was Polite, professional, courteous and personable. He also freely offered advice on several other plumbing issues.
I was pleased with the promptness and speed of installation of our new boiler, and so far, everything is working as expected. The real test will be when we get the first frosts, I guess.
Darren and Chris were highly professional when they fitted a new boiler system in our home. They were really considerate with a family situation with our little girl and showed the up most care and consideration for the family. They were friendly and the children really thought they were fab!. My son even wants to be a plumber due to Darren allowing him to watch and help. Thank you DJW you are a company we would to recommend to anyone.
Mr & Mrs Crick
We would like to tell everyone about the excellent service we received from DJW plumbing.from the 1st contact,until the new boiler and related work was completed,it was dealt with in a fast and very professional way. Darren and his team's work was clean and tidy. my mother and i would not hesitate to recommend them.thank you so much.( very nice looking also)!! Angela and Gina from Godalming
“Typically my boiler packed in right in the middle of the cold snap. DJW Plumbing were quick to respond to my call and made a thorough analysis of the problem. Their quote was competitive, and Darren prioritised our work above less pressing concerns. The work was efficiently carried through with a great deal of care and respect for my home which was greatly appreciated. I would have no hesitation in bringing them in again”.
Director Of Games Services
I was impressed by the discipline, perfection and speed of the job done by Darren and his team.
A new boiler with its accessories (flue kit and gas pipes) and new hot water tank were installed as well as changing the heating system into close system.
The work finished as planed precisely, also the working area was thoroughly cleaned every day before leaving.
I am grateful for what he did so I would highly recommend him.
We were very happy with Darrens services. He not only made a good job of replacing some radiators but fitted us into his busy schedule for an emergency loo replacement. He is prompt and helpful and informative. All is well here since he left…
I just want to thank you & Chris for all your prompt & efficient attention from the time we first sought an estimate from you until completion in time for a cosy weekend and start to another very cold week. We very much appreciate all your endeavours and thorough workmanship.
Jenny Parsons- Busbridge Church
Darren and his team were professional, efficient, and a pleasure to work with, from the minute we made our initial enquiry, to the completion of the job. We would highly recommend their services, and look forward to working with them again in the future.
Just wanted to say thank you for all the hard work getting the new boiler in. Everyone who worked on the job was lovely and I really appreciated that the materials were tidied away, furniture replaced and the the work areas hoovered at the end of every day. I'll definitely recommend you in future - thanks again!
Darren was very informative and helpful when we needed to replace our boiler.
He did not put us under any pressure unlike British Gas whose quote was also
higher. We have been delighted with the new boiler which has been more economical.
Darren has worked with us for many years and have always been impressed with the
quality of his work.
I was very impressed by the work done by DJW Plumbing on our central heating. The house is old and the system odd but they worked hard and quickly to improve it the way we wanted, keeping us informed at all times of what was required and the time it would take. They left the house clean and tidy. I thought they were trustworthy, polite and very good at what they do. I would recommend them to anyone.
Our 30 year old boiler packed in over a long weekend, and with no British Gas contract we were stuck. We found Darren via a Google search, and even though it was a bank holiday he came over and found out what the problem was. He first replaced the immersion heater to give us time to make up our minds on what boiler to go for, and we were under no obligation to use his company. The advice he gave us was excellent and took into account all of the specifics of our house, and came with no hard sell. We believe strongly in supporting our local Godalming tradesmen, particularly if they are as good as Darren and his team, so going with them was an easy decision. They did a great job with the installation, commissioning and explaining how to get the best from our boiler. So we are VERY happy with DJW Plumbing, and knowing that should we have any problems in the years to come that we have great local support on our doorstep.
Ian and Jan Shaw
Just a few lines to say thank you for a superb job you and your team done, on installing aboiler and hot water tank. Minimal disruption, clean and always kept well informed.many thanks.
I am pleased to support DJW and would like to thank them for their work. This was carried out recently in installing a new boiler. The quote was the best of three and the work was carried out with speed and efficiency. They were pleasant and helpful and I recommend them wholeheartedly.
Woking Spiritualist Church
Thank you for the recent boiler installation. We were very impressed by the thoroughnessof the pre-installation work and the efficiency and speed of the main boiler installation;also understanding the needs of the house and working around that. Thank you again for returning to deal with our teething problems.
"Having had a complete new heating and water system installed by DJW plumbing I would highly recommend them as a very reliable, clean and professional service. Darren was extremely helpful and knowledgeable in all areas of the work they undertook."
We have just had a new central heating boiler and other work done on our ageing system by Darren and his team having selected him from 5 other bidders. I am delighted to say that our choice was most definitely the right one from start to finish...and after! Darren was in touch throughout the process and was careful to ensure that we were aware of any issues as the work progressed. This was excellent as the task was a complex one with several issues and choices to make. Nothing was done without careful consideration and where appropriate consultation. The team were punctual, very tidy, friendly and competent. Work was completed to schedule. I now have a high quality system to rely on. I would recommend DJW to anyone who is looking for high quality result at a competitive price. Thank you DJW.
DJW Plumbing installed a new boiler and replaced all the radiators at our home. We were very pleased with the quality of work and would not hesitate to use them again".
“Darren and his team completely replaced our existing central heating system with a new boiler and new radiators/pipe work throughout the house in October 2008 and we have had a very warm and comfortable winter! From the start to finish I was very happy with the quote (competitive price and clarity of the quote), the workmanship and his team that he used (very tidy and polite). I was really pleased I had chosen DJW Plumbing – a very professional approach and clearly very up on the best and most efficient systems and very importantly the safety regulations. I would definitely recommend them and will use them again for further work.”
DJW have been servicing my old boiler for a number of years. This year it failed on a safety issue so they installed a new Potterton boiler and upgraded the existing system to a high efficient standard.
The installation was a big upheaval for me is I am an elderly lady but Djw were very considerate and caused me as little disruption as possible. They worked very efficiently and obviously took great interest and pride in there work.
Excellent. Very professional in the way they worked and always cleared up at the end of each day and left the house clean and tidy, they followed all regulations completely.
I have now recommended this company to several of my friends and they will shortly be doing some work for my neighbors. I have absolute no hesitation in recommending them to anyone.
We are very happy with the boiler. My parents are also very happy with there new boiler you fitted. Everything was done very efficiently and with minimum disruption. We will certainly be recommending you to friends and family in future!
Excellent Standard had it checked by a builder friend of ours. Always cleaned up thoroughly after the work each day.
We were very impressed and have used DJW Plumbing &Heating since. We have had several plumbers in the past DJW is undoubtedly the best we have come across.
Friendly service, kept me well informed of delivery timescale and progress. We had 2 manufactures parts fail on separate occasions, I was able to contact Darren, even at weekends and he responded with in 30 min- 60 mins on site to resolve problem. Excellent- no complaints.
I would recommend this company to friends and family